VIA Travel Sørlandet is a key franchise partner under the Via Travel Group organisation which is the largest travel Management Company in the Nordic region. The main part of VIA Travel’s business is within the business travel segment, however, VIA Travel Sorlandet key products are corporate, marine and offshore travel as well as groups and incentives and missionary travel.
In recent years VIA Travel Sorlandet has gained a significant increase in the volume of marine and offshore business over the years and consequently won a larger share of the market particularly in Norway. One of the key elements of success has been our ability to forge close working relationships with our customers. We have taken the time to clearly understand the needs of the shipping and offshore industry and have adapted our services to be more aligned with the crewing, HR and technical departments of our clients’ businss.
As early as the nineties VIA started to take over the communication of the all travel logistical information for on and off signing crew. Today, we have further developed this function and incorporated it into our own in-house travel reservation tool.
Our reputation for delivering consistently high customer service levels remains our key focus and always will. In addition we have been recognised for our innovation and creative travel solutions.
“VIA Travel Marine is taking care of our crew transportation to our utmost satisfaction”, Bjørn Simonsen, Managing Director of the OSM Crew Management in Norway says.
VIA Travel Marine Sorlandet have locations in Arendal, Grimstad and Kristiansand staffed by ultra qualified personnel servicing clients worldwide. In addition we are represented in Manila where also our 24 hours service is located. Therefore during every minute of the day, 365 days a year, our experienced travel staff is at the disposal of our clients, to take care of changes on existing reservations or to make new urgent bookings worldwide.
Via Travel aim is to be the best marine travel service provider to the maritime and offshore drilling industries. We continue to invest in added value services and one of our key initiatives has been our ‘Home to Cabin’ program. The sole aim of this program will be to provide a total travel management concept to the client and traveler. For example, we will ensure from the home-base of the ship crew right through to the point he/she actually boards the vessel we have taken care of the entire travel logistic process - airline tickets, visas, airport transfers, hotels. This means constant communications with airlines, ground transport companies, airports, immigration services, hotels, port agents and shipping firms. Furthermore, we aim to cut down on unnecessary administration and consolidate the services and costs.
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